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FAQ

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Q Where are your products manufactured and tested?

All of our products are manufactured under strict quality control standards. Final testing—including wide temperature, vibration, and power cycle tests—is conducted in certified facilities to ensure reliability in real-world industrial deployments.

Q Do you offer long-term supply and product lifecycle management for industrial customers?

Yes. We understand the long design cycles in industrial applications. Our product lines are planned with 5–7 years of lifecycle support, ensuring stability and minimizing requalification needs.

Q Do your products support SMART, TRIM, and LDPC ECC functions?

Yes. All of our SSDs support SMART monitoring, TRIM command, and 4K LDPC error correction to improve data reliability, extend lifespan, and optimize performance under sustained workloads.

Q Are your MicroSD cards suitable for industrial environments?

Yes. Our MicroSD cards are specifically engineered for industrial applications such as drones, IoT gateways, and outdoor surveillance. They feature high endurance, stable performance, and anti-shock, anti-vibration, and x-ray-resistant design.

Q What form factors and interfaces are supported in your SSD product line?

Our SSD lineup covers multiple industrial form factors, including 2.5” SATA, M.2 SATA, M.2 PCIe (NVMe), U.2 PCIe, and BGA SSDs, offering both Gen3 and Gen4 NVMe interfaces.

Q Can your storage products be customized for specific industrial use cases?

Absolutely. We offer customization services for firmware tuning, thermal management, mechanical compatibility, and labeling/packaging to meet the exact needs of your application—whether it's AI edge devices, surveillance, or smart meters.

Q Do your products support power loss protection or end-to-end data protection?

Yes, our industrial SSDs and BGA SSDs are equipped with firmware-level features such as end-to-end data protection and optional power loss protection to ensure data integrity under all operating conditions.

Q What is the typical operating temperature range for your industrial SSDs and MicroSD cards?

Most of our industrial storage products support a wide temperature range of -40°C to +85°C, making them ideal for mission-critical applications such as automotive, transportation, energy, and industrial automation.

Q What makes your industrial-grade storage products different from consumer-grade ones?

Our industrial-grade products are designed to perform reliably in harsh environments, featuring wide temperature support, higher endurance, long-term availability, and advanced power loss protection. They’re built using carefully selected wafers from YMTC and KIOXIA to ensure stability and consistency.

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